OUR SERVICES
We believe that commitment is essential for long-term partnerships. Therefore, we aim to constantly surpass your expectations, by providing services and facilities that suit your business needs tomorrow, as well as today. Our services are planned specifically to ensure you have the space and stability to bring your long-term goals and visions to completion, while our continual programmes of facility upgrades and investment are designed to anticipate the challenges that lie ahead. Listening to your needs and exceeding even your highest expectations are some of our core values.Property Management
We don’t outsource the management of our property, we believe in doing it ourselves. Led by the 24/7 Tenant Service Centre our customer service team has only one focus – our tenants’ satisfaction. Operating to some of the highest service standards in the property sector, our response team consists of experienced specialists who know how to identify the problems and quickly respond with the right solutions.
Technology and Maintenance
All our buildings have been designed to be highly resistant to weather and stress, flexible for the needs of different tenants and adaptive for various business uses. Behind the scenes we believe in maintaining all equipment to the highest state of readiness, for any eventuality. In addition to regular maintenance, all critical equipment is constantly upgraded as part of a rolling programme to invest in the latest technology. All critical systems are monitored 24/7 from our two secure, high-tech Building Management Offices.
Security Services
Our tenants and visitors know that we take security seriously, round-the-clock. With some of the highest security levels in Jakarta, the WTC campus is the only complex of its size with two separate rings of protection. Highly trained guards and armed police secure a perimeter ring at the pedestrian and vehicle gates and an inner ring using tenant-friendly, non-intrusive X-ray scanning in each of the building lobbies. Our security systems are regularly verified by independent penetration testing.